Shipping Policy

We currently ship within Australia.

Processing Times

Orders are typically processed within 1–3 business days. During busy periods or product launches, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days
  
  

Delivery times are estimates only and may vary depending on your location and external factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details.

Delays & Issues

Memory & Me is not responsible for delays caused by postal services, couriers, or unforeseen circumstances. If your order appears delayed or lost, please contact us and we’ll do our best to assist.